CliniHorta

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Privacy Policy

1. Identification of the Data Controller

This website is owned by Clinihorta – Exploração de Clínica Médica, Lda., with registered office at Estrada Regional de Stª Bárbara nº1, Apartado nº 235, 9901 – 997 Horta, corporate entity no. 512057877, hereinafter referred to as “Clinihorta”, acting as the Data Controller.

You may contact us through the following channels:

2. Scope and Purpose

This Privacy Policy applies to all personal data collected through the website clinihorta.ptas well as through any other communication channels referring to this policy.

Personal data are processed for the following purposes:

  • Managing contact requests, enquiries or quotations;
  • Enabling bookings, registrations, purchases or access to services;
  • Complying with legal and fiscal obligations;
  • Sending informational or promotional communications, with the data subject’s consent;
  • Improving browsing experience and website performance.

3. Personal Data Collected

The following personal data may be collected:

  • Identification: first name, surname, company, position
  • Contact: telephone, email, address
  • Payment and invoicing data (when applicable)
  • Technical browsing data (IP address, cookies, visit history, etc.)
  • Other data voluntarily provided through forms or communications.

4. Legal Basis for Processing

Personal data are processed on the basis of:

  • Performance of a contract or pre-contractual procedures (e.g., quotation requests, bookings, online sales)
  • Compliance with legal obligations (e.g., invoicing, accounting, communications to authorities)
  • Legitimate interest of the company (e.g., website security, service improvement)
  • Explicit consent of the data subject (e.g., newsletter subscription, marketing communications).

5. Data Retention

Personal data are retained only for the period strictly necessary to fulfil the purposes for which they were collected and/or for the legally required retention period.
 After this period, data will be securely deleted or anonymised.

6. Data Sharing and Disclosure

Data may be shared with partner entities or subcontractors providing services to Clinihorta – Exploração de Clínica Médica, Lda., such as:

  • Web hosting, IT maintenance or digital marketing service providers
  • Financial, tax or auditing entities
  • Public authorities, whenever required by law.

In all cases, appropriate contractual and technical measures will be adopted to ensure confidentiality and data security.

7. International Transfers

Clinihorta – Exploração de Clínica Médica, Lda. does not transfer personal data outside the European Economic Area. Should such a transfer occur, it will be ensured that the recipient country offers a level of protection equivalent to that required by the GDPR.

8. Rights of Data Subjects

In accordance with applicable legislation, data subjects have the right to:

  • Access, rectify or erase their personal data
  • Restrict or object to processing
  • Withdraw previously given consent
  • Request data portability
  • Submit a complaint to the Portuguese Data Protection Authority (CNPD).
  • Requests may be submitted in writing to geral@clinihorta.com.

9. Information Security

Clinihorta – Exploração de Clínica Médica, Lda. adopts appropriate technical and organisational measures to protect personal data against destruction, loss, alteration, unauthorised access or any form of unlawful processing, ensuring the confidentiality and integrity of the information.

10. Cookies and Tracking Technologies

This website uses only cookies strictly necessary for its technical operation and does not collect any personal data for marketing, statistical or advertising purposes.

These cookies do not allow the identification of individual users and are automatically deleted when the browser is closed.

11. Changes to the Privacy Policy

Clinihorta – Exploração de Clínica Médica, Lda. reserves the right to update this Privacy Policy at any time, with any changes being published on this website together with the corresponding update date.

Last update: 02/12/2025

 

12. Contacts

For any matter related to the protection of personal data, please contact us: